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Warranty & Guarantee

Guarantee - an assurance for the fulfillment of a condition and an agreement by which one person undertakes to secure another in the possession or enjoyment of something

Warranty - a written guarantee confirming the integrity of a product and the seller's responsibility for the repair or replacement of defective parts

LOEB EQUIPMENT takes great pride in the confidence and trust that our customers have when dealing with us. Our customers realize that having LOEB EQUIPMENT provide them high quality processing and packaging equipment is one of their biggest strategic advantages. Without our customer's confidence, our family Heritage would not have been able to last since 1880 and five continuous generations.

To insure that our customers get the quality that they deserve, and expect LOEB EQUIPMENT offers the following guarantee and warranties on used processing and packaging equipment sold from our stock. This is just one of the many advantages that you get when purchasing quality used processing and packaging equipment from a creditable dealer that has been selling machinery longer then any other used equipment dealer.

"We take pride in what we sell and value our relationships with our customers. We want customers to feel that we are their partner, not just another vendor." - Howard Newman, Vice President

Our guarantee and warranties are described below. Please talk to your salesperson if you have additional questions or need further details about terms and conditions.

"Reconditioned" - The machine is completely disassembled, and a complete, detailed audit of all its parts is conducted. All nonfunctioning parts are replaced with new or reconditioned parts, and the machine is reassembled and painted. There is a 90-day parts warranty for replacement with new or reconditioned parts. The labor warranty is 90 days at LOEB's Chicago facility. The buyer is responsible for all freight charges.

"Running" - The machine is inspected, so the unit is mechanically and electrically cycling. There is a 30-day parts warranty for replacement with new or reconditioned parts, and the buyer has a 10-day "right to return" from the date the equipment is received. The buyer is responsible for all freight charges.

"AS-IS" - The machine is offered "as is" without parts or labor warranties. However, LOEB does have a 10-day right-to-return-from-date-received policy. The buyer is responsible for all freight charges.

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Warranty & Guarantee